Refund and Return Policy
Last Updated : 19th August, 2023
All products are bespoke and made-to-measure. Returns are not applicable unless the product has manufacturing defect. Arshadcouture.com shall make all endeavours to deliver defect-free products to the purchasers.
Arshadcouture.com does not take title to any returned items purchased by the user unless the item is received by Arshadcouture.com. Any item purchased on our website does not qualify for any return unless the product delivered has manufacturing defects, which shall be determined by our Quality Control Team, and their decision shall be final and binding on the customer/purchaser.
The defective goods so received shall be communicated to Arshadcouture.com at the time of its receipt, through the delivery person. Any communication received after delivery shall not qualify for return unless expressly covered by the product warranty, even in case the said product has been wrongly delivered. Arshadcouture.com will not provide the option of exchange for reasons like colour mismatch and exchange for size.
No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.